Privacy Policy
1. Introduction
Welcome to Omega Supplies. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
By accessing our website, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
Name
Email address
Phone number
Company name
Billing and shipping address
b) Technical Information
IP address
Browser type and version
Device information
Pages visited and time spent
c) Transaction Data
Products purchased
Payment details (processed securely via third-party providers)
Order history
3. How We Use Your Information
We use your data to:
Process and fulfill orders
Provide customer support
Improve our website and services
Send updates and offers
Ensure security and prevent fraud
4. Payment Information
All payments are processed through secure third-party providers such as Stripe or similar gateways.
We do NOT store your full card details on our servers.
5. Cookies & Tracking
We use cookies to:
Improve user experience
Store preferences
Analyze traffic
You can disable cookies from your browser settings.
6. Data Sharing
We do NOT sell your personal data.
We may share your data with:
Payment providers
Shipping companies
Hosting services (like Odoo)
Legal authorities if required
7. Data Retention
We keep your data only as long as necessary for:
Orders and transactions
Legal compliance
Business operations
8. Data Security
We apply security measures such as:
SSL encryption
Secure servers
Access control
However, no system is completely secure.
9. Your Rights
You have the right to:
Access your data
Request correction
Request deletion
Withdraw consent
Contact us at:
10. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their policies.
11. Updates to This Policy
We may update this policy at any time.
Changes will be posted here.
12. Contact Us
Omega Supplies
Maadi Ring Road, Cairo, Egypt
Email: sales@omegasupplier.com
Phone: +20 121 018 6363